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Order & Shipping Query

Have a questions regarding your order ?

What is your shipping policy?

Shipping Policy NI/ROI/UK – £3.50 / €3.75 (2-10 working days) EUROPE  – £6.99 / €7.99 (2-10 working days) *Please Note: Shipping prices may vary depending on specific European locations. Rest of the World – £24.99 / €29.99 / USD $32.00 / AUD $47.00 (

How do I track my order?

Once your order has been placed and processed, you will receive a confirmation email with your order details. This email will include a tracking number and a link to our tracking page. Click on the tracking number link or enter the tracking number in

Gift Cards

Please note that Physical Gift Cards can only be purchased in our Retail stores and cannot be purchased online. Gift Cards purchased in Euro can be redeemed on https://eu.bperfectcosmetics.com/ or in Bperfect Mega  stores located in the Republic of I

What happens if I have a problem with my order ?

If you have an issue with your order please contact our customer care team at [email protected] or Via our live chat.

How do I use my benefits/rewards points?

To use your rewards points, copy the code that we shared with you and proceed to checkout. Enter your code in the ['Discount Code'] field. Click ['Apply'] to see your new total before finalizing your order. Only one code can be used per order. If you

Can I edit or add anything to my order?

Once an order is placed, we are unable to make changes to the order. However, if you need to update your shipping address or contact information, please contact our customer service team immediately after placing your order.